Your privacy matters to us. This policy explains what personal information we collect, how we use it, who can access it, and what rights you have over your own data.
Personal Information We Collect
When you shop with Arsata, we may collect:
- Your name
- Shipping and billing address
- Email address
- Phone number
- Order and payment details (processed securely through our payment partners)
How We Use Your Information
We use your personal information solely to process and fulfill your orders, provide customer support, and keep you updated on your purchase. We retain your information only for as long as needed to complete your order or as required by law — after that, it's securely deleted.
Sharing With Third Parties
We may share your information with trusted third parties who help us operate our business— for example, courier and delivery partners who need your address to ship your order. These partners are required to keep your information secure. We do not sell your personal information to anyone.
Cookies
Our website may use cookies to improve your browsing experience, remember your cart, and understand how customers use our site. You can disable cookies through your browser settings, though some site features may not work as intended.
Your Rights
You have the right to access, correct, or request deletion of your personal information at anytime. If any information you provided is incorrect, or if you'd like us to remove your data, contact us at [YOUR SUPPORT EMAIL] and we'll act on your request promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website after updates means you accept the revised policy.
Contact Us
For any questions about how we handle your data, reach out to us at [YOUR SUPPORTEMAIL] or [YOUR PHONE NUMBER].
Quick Setup Checklist
- Replace [YOUR PHONE NUMBER] throughout (used in Contact, Shipping, Return, Cancellation, Privacy pages)
- Replace [YOUR SUPPORT EMAIL] throughout
- Replace [YOUR BUSINESS ADDRESS, CITY] on the Contact page
- Add real Instagram/Facebook links on Contact page
- Confirm shipping charge (Rs. 200) and delivery timelines match what you'll actually offer — adjust if different
- Confirm your exchange window (currently set at 3 days, matching your competitor benchmark) works for your operations
- Add these pages in Shopify: Online Store → Pages (About, Contact) and Online Store →Policies (Terms, Shipping, Return, Cancellation, Privacy — Shopify has dedicated policy fields for these)