Privacy Policy

This Privacy Policy describes how Arsata ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from arsata.pk.

1. Information We Collect

When you shop with us or browse our website, we may collect:

Personal details: your name, phone number, email address, billing address, and shipping address, provided when you place an order or create an account.
Order information: details of the products you purchase, payment method, and order history.
Device information: your IP address, browser type, and how you interact with our website (collected via cookies and similar technologies) to help us improve your shopping experience.

2. How We Use Your Information

We use your information to:

Process and deliver your orders, including order confirmation calls/SMS and delivery updates
Communicate with you about your orders, queries, or complaints
Improve our website, products, and services
Send you marketing updates, new arrivals, and offers only if you have subscribed to our newsletter (you can unsubscribe at any time)
Screen orders for potential risk or fraud

3. Sharing Your Information

We do not sell your personal information. We only share it with trusted third parties where necessary to run our store, such as:

Shopify, which powers our online store
Courier and logistics partners, to deliver your orders
Payment processors, to securely handle transactions

We may also share information if required to comply with applicable laws or a lawful request.

4. Cookies

Our website uses cookies to remember your cart, keep your session active, and understand how visitors use our store. You can disable cookies in your browser settings, but some features of the site may not function properly as a result.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Online payments are processed through secure, encrypted payment gateways.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at salesarsata@gmail.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page.