You can cancel your order any time before it has been processed for shipping. Once your order has shipped, you'll receive tracking details, and any further changes will fall under our Return & Exchange Policy.
To request a cancellation, contact us as soon as possible at [YOUR PHONE NUMBER] or[YOUR SUPPORT EMAIL] with your order number.
Arsata also reserves the right to cancel an order on our end. This may happen for reasons such as:
- The item being out of stock
- A pricing error on the website
- Payment being declined by your bank or card issuer
- Suspicious or fraudulent order activity
If we cancel your order, we'll notify you using the contact details provided at checkout, and any payment already made will be refunded or adjusted accordingly.